Lior Ofer is the Director of Global Support at the software company Ex Libris. He is responsible for the service organization worldwide.
Until 2002 Lior was the Director of Business Development ? Professional services at ECI Telecom and before that he was director of Customer Services at ECI
Between 1988 and 1996 Lior held various positions at Scitex, including:
* Managing the support organization in the Pacific Rim, which served over 500 customers and 20 agents,
* Regional Support Manager at STA, responsible for the service operation in southeast USA,
* Installation Manager
The Ex Libris Group is a worldwide supplier of software solutions and related services for libraries and information centers. The Company’s product line has been customized to serve users’ functional and linguistic needs in more than 20 languages. Staff resources currently consist of more than 280 employees worldwide, with a core development team that includes both highly qualified librarians and expert software engineers. Ex Libris is represented in 24 countries across six continents. Local distributors provide sales, project management, and support operations.